Get found
My website isn’t showing up on Google. What should I check?
Separate website indexing, relevant searches, and Google Maps. Work through the next useful check for your business.
5 minute guide · Practical worksheetYour website, understood
Make your website more useful. Start here.
Build it. Fix it. Learn to run it. Practical guidance for business owners in Johnson City, Kingsport, Bristol, and the surrounding region.
Explore the guidesA useful website starts with a useful answer
Your customer has a question. Your website should help them answer it and make the next step easy. That principle connects everything in this library—from choosing a website builder to finding out why a contact form is losing inquiries.
You can work through the guides yourself, build alongside CloudWise, or get help with the project. Each guide gives you something concrete to do before you spend more money.
Learn the decisions behind the work
CloudWise Academy teaches practical website and marketing skills, works with ETSU students, and builds for businesses. ETSU describes the student partnership, including website and messaging work guided by faculty. You get a view into the questions behind the work: what a customer needs, how a page helps, and how to check whether the next step works.
Start with one concern. Finish with a clearer decision.
Start with one concern
What brought you here?
Choose what you have noticed. Get a useful starting point.
The practical library
A better next step, whatever your starting point.
Read a guide. Try the exercise. Keep what you learn.
16 practical guides
Fix a problem
My contact form says “sent,” but I never receive the message
Trace a missing website inquiry from the submit button to actual receipt. A practical contact-form troubleshooting guide.
5 minute guide · Practical worksheetImprove inquiries
Why does my website get visitors but no inquiries?
Find where customers hesitate. Check your website message, evidence, and contact journey before choosing what to change.
6 minute guide · Practical worksheetWebsite diagnosis
What should you fix first?
Understand what needs attention before deciding what to spend.
7 minute guide · Practical worksheetThe guided build
What does a $350 CloudWise website include?
A clear explanation of the Same-Day Site: what you are buying, what to prepare, and how to decide whether one page fits your business.
4 minute guide · Practical worksheetBuild-day preparation
What to bring to your website build day
Bring your business knowledge and the materials that make it usable. This checklist helps you arrive ready to make decisions.
4 minute guide · Practical worksheetChoose your website path
Build it yourself, build with us, or have us handle it?
The right option depends on what you want to learn, what needs to launch, and who will keep the work moving afterward.
4 minute guide · Practical worksheetUnderstand the cost
What does a website cost in the Tri-Cities?
Use specific scope and published prices to build a sensible budget. Then clarify the assumptions that a simple price comparison leaves out.
4 minute guide · Practical worksheetAfter launch
Your first month after your website launches
Give your new website an owner, a working contact routine, and a short improvement list. Start by observing what customers actually need.
4 minute guide · Practical worksheetPlan your website
One page or five: how much website does your business need?
Count the decisions your customer needs to make before you count the pages.
4 minute guide · Practical worksheetWebsite help
Does your website work on a phone? Try these customer tasks.
A page can fit a small screen and still make it difficult to become a customer.
4 minute guide · Practical worksheetUnderstand your website costs
What should your monthly website payment actually cover?
Separate keeping the website available from improving what it says and how it supports the business.
4 minute guide · Practical worksheetCreate better website content
Turn a business-owner interview into a useful service page
The best starting material is often what you already explain to customers every week.
4 minute guide · Practical worksheetThe way we teach
How to review a website draft: explain the decision behind the change
A useful review helps someone understand why a change matters and how to apply that lesson again.
4 minute guide · Practical worksheetThe thinking behind the website
How to judge a website: start with the decisions behind it
You do not need to become a developer to make better website decisions. Start with what a real customer needs to understand and do.
4 minute guide · Practical worksheetLocal work, useful questions
What to look for in a local website portfolio
A portfolio becomes more helpful when you know what to examine. Use these local examples to build a better brief for your own website.
4 minute guide · Practical worksheetPut your next step in motion
Bring your questions.
Leave with a clearer direction.
Build with guidance, ask about a larger website, or describe what needs attention.
Explore packages and applyTalk through a website problemProject requests receive a review and quote within two business days.