Digital Revolution Revenue Roadmap How to sell the way your customers are buying now Kristin Zhivago President Cloud Potential.
It’s not just the phones. It’s not just texting and social and 24/7 access. It is consumerism at the speed of thought. Want something? Whip out your phone, Google it, get what you need.
Meet Google Expectations • Google wants to 1) know who you are, 2) what you sell, and 3) what makes it special. Most companies never get to #1. • Google needs proof – and you can create it. • Lots of work, endless optimization. • Google is your friend – they want to give customers what they want, and if you are what they want, they want to give you to customers.
The biggest risk now is doing nothing. The right principles will keep you on the right track.
Principles
Principle #1 – Wars are won with principles, not tactics
Principle #2 – Everything starts with the customer
Principle #3 – Meet customer, Google, and revenue expectations
Principle #4 – The Internet has become a global Conversion Platform
Principle #5 – Move fast, take less risk, and get things done
Principle #6 – Collaboration, not isolation
Principle #7 – Use the OIMAP method to manage
Principle #8 – Start with your strengths, and build on them
Principle #9 – Improve your situation every day. Don’t wait for the “big solution”
Principle #10 – Use the right tool for the job – • Moz • Alexa • SpyFu • HotJar • Google Trends • Google Analytics
Principle #11 – Invest in people before technology